1. Please contact our Customers Service Hotline at 3652-6222 for ordering 20 or more hampers.
2. Delivery service will be provided during office hours (Mon-Fri, 9am-6pm). No delivery will be arranged on Sat, Sun & Public Holiday.
3. Delivery date is subjected to possible delay due to delivery schedule arrangement and weather condition without prior notice. Final delivery date is subjected to YATA’s schedule.
4. Delivery will be suspended if Black Rainstorm Signal/Typhoon No. 8 or above is hoisted. Delivery will be re-scheduled by YATA.
5. 6. Free delivery is applicable to one-time delivery per hamper only. Extra HK$150 will be charged for re-delivery arrangement.
7. Delivery addresses cannot be changed after placing order.
8. Free delivery service is only available for Hong Kong address, excluding outlying islands, Discovery Bay, Tung Chung, Ma Wan, Sha Tau Kok restricted area , Ta Kwu Ling , Man Kam To, Mai Po and Lok Ma Chau
9. YATA will not hold any responsibility for any failed deliveries due to the following reasons:
a. Unavailability of recipient at the specified address on the specified date.
b. An incorrect address.
c. Relevant recipient is not available at the delivery address provided.
d. The telephone no. of recipients is incorrect or invalid.
10. Goods can only be returned if damage is found upon acknowledgement of receipt.
11. Order cannot be cancelled or refunded upon confirmation.
12. Photos are for reference only. 13. YATA reserves the right to change the size of hamper.
14. Whenever there is shortage of any specific goods, YATA reserves the right to replace by other goods with equivalent value.
15. In case of disputes, the decision of YATA Limited shall be final.